Welcome to the Shooting Supply Store FAQ page. As fellow shooting enthusiasts, we’ve compiled answers to the most common questions about our products and services. If you don’t find what you’re looking for, please contact us at [email protected].

About Our Store

Who is Shooting Supply Store for?
Our target customers are serious shooting enthusiasts, competitive marksmen, hunters, and reloaders who demand precision and reliability in their equipment. Whether you’re stocking up for hunting season or preparing for a competition, we cater to shooters who understand the importance of quality components.
What’s your store’s specialty?
We specialize in comprehensive reloading components and shooting accessories, offering everything from primers and powder to precision tools and ammunition boxes. Our product range supports both pistol and rifle enthusiasts with specialized equipment for every stage of the reloading process.

Product Questions

Do you sell complete ammunition or just components?
We offer both! Our inventory includes rifle ammunition, pistol bullets, and all necessary reloading components (brass, primers, powder, etc.) for those who prefer to customize their loads.
Are your black powder substitutes suitable for historical firearms?
Yes, we carry specialized black powder substitutes that are perfect for historical firearms while offering modern convenience and consistency. Always consult your firearm’s specifications before use.
Do you provide reloading manuals for beginners?
Absolutely! Our Manuals And Software section includes comprehensive guides for all skill levels, plus specialized software to help calculate optimal loads.

Shipping & Delivery

What are my shipping options?
We offer two reliable shipping methods:
1. Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days (recommended for urgent needs)
2. Free Shipping (via EMS on orders over $50): 15-25 business days (ideal for bulk orders)
Why don’t you ship to Asia?
Due to complex international regulations regarding firearm components in many Asian countries, we currently cannot serve this region. We apologize for any inconvenience.
How discreet is your packaging?
All shipments arrive in plain, unmarked packaging with no external indications of the contents, respecting your privacy and local regulations.

Payments & Orders

What payment methods do you accept?
We accept: Visa, MasterCard, JCB, and PayPal for secure, convenient transactions.
How quickly do you process orders?
Orders typically ship within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information immediately upon shipment.
Can I combine orders with friends to qualify for free shipping?
Yes! Many of our customers pool orders with fellow enthusiasts to reach the $50 minimum for free EMS shipping.

Returns & Policies

What’s your return policy?
We accept returns within 15 days of delivery. Items must be unopened and in original condition. Due to safety regulations, certain components may have special return requirements.
What if my reloading components arrive damaged?
All shipments include insurance. Contact us immediately at [email protected] with photos of the damage, and we’ll expedite a replacement or refund.
Are there items that can’t be returned?
For safety reasons, opened containers of powder or primers cannot be returned. All other unopened components are eligible for return within the 15-day window.

Technical Support

Where can I find load data for your powders?
Comprehensive load data is available in our Manuals And Software section, or you can email our support team for specific recommendations based on your firearm and bullet combination.
Do you offer advice on setting up a reloading bench?
Absolutely! As fellow reloaders, we’re happy to recommend equipment setups for beginners through advanced users. Email us with your specific needs and budget.
How do I know which gas checks to order?
Gas check selection depends on your bullet diameter. Our Gas Checks product descriptions include sizing information, and our team can verify compatibility if you provide your bullet specifications.

At Shooting Supply Store, we’re more than just vendors – we’re shooters helping shooters. If you have any questions not covered here, don’t hesitate to reach out. Your satisfaction and safety are our top priorities.